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Policies

Mercury Bay Marine Code of Conduct

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At Mercury Bay Marine, we are dedicated to maintaining the highest standards of ethical conduct and compliance.

Our commitment to integrity, respect, and safety guides all our interactions with customers, employees, contractors, and business partners.

Below is a summary of our Code of Conduct to provide you with insight into our values and practices.

 

Our Commitment to Ethical Conduct

 

- Integrity and Honesty:

We conduct all business dealings with integrity and honesty. We are committed to transparency and fairness in all our interactions.

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- Respect and Fairness: 

We treat everyone with respect and fairness. Discrimination, harassment, and bullying are not tolerated in our workplace.

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- Confidentiality:

We will protect your confidential information, and handle it responsibly, ensuring your privacy and trust are maintained.

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- Conflict of Interest:

We avoid conflicts of interest and are transparent about any potential issues that may arise.

 

Compliance with Laws and Regulations

 

- Legal Compliance:

We adhere to all applicable laws, regulations, and industry standards, ensuring our practices are up-to-date and compliant.

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- Environmental Responsibility:

We follow environmental regulations and best practices to minimise our impact on the environment and promote sustainability.

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- Health and Safety:

We comply with all health and safety regulations to ensure a safe and secure environment for our employees and customers.

 

Reporting and Addressing Concerns

 

- Reporting Mechanisms:

We encourage reporting of any ethical or compliance concerns. We provide multiple channels for reporting, including confidential options.  You can provide feed back to the owners of Mercury Bay Marine directly here 

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- Non-Retaliation:

We strictly prohibit retaliation against anyone who reports a concern in good faith. We take all reports seriously and address them promptly.

 

Training and Awareness

 

- Regular Training:

We provide our employees with training on Mercury Bay Marines ethics and compliance to ensure they are well-informed and equipped to uphold our standards.

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- Communication:

We emphasise the importance of ethics and compliance through regular communication with our team.

 

Monitoring and Improvement

 

- Periodic Assessments:

We assess our practices to identify and address any ethics and compliance risks.

We are committed to continuous improvement.

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- Feedback and Improvement:

We value feedback from our employees and customers to enhance our ethics and compliance program.

 

Conclusion

 

Mercury Bay Marine is committed to providing a respectful, safe, and ethical environment for everyone.

Our Code of Conduct reflects our dedication to integrity and compliance.

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Thank you for choosing Mercury Bay Marine.

We appreciate your trust in us and look forward to serving you with the highest standards of professionalism and integrity.

If you have any questions or concerns, please do not hesitate to contact us.

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Related Policies 

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Sales Terms & Conditions

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Return Policy

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Terms & Conditions of Trade

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90 day Mechanical Warranty for Secondhand boat sales

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Environmental Policy

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Price Match Policy

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Privacy Policy 

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Code of Ethics Conduct

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